Groop Swoop Privacy Policy
General Information
Our website security is extremely tight. Your name, your personal information and especially your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system, which is on a server separate from the Internet. We employ the latest 128-bit encryption technology in all areas of the site that requires you to provide your personal or account information. These include online ordering, order status, catalog request and sweepstakes forms. This is done to protect you from unauthorized use of the information you are sending to our server.
Privacy Policy Statement
This is the privacy policy for all web sites operated by Groop Swoop, LLC.
Contact Information:
Groop Swoop, LLC.1027 62nd St.
Emeryville, CA 94608
(510) 250-7989
support@groopswoop.com
www.groopswoop.com
We're aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our adherence to the practices you'll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.
We will never share your email address, phone number, credit card information, or ANY identity information with any unrelated 3rd party except as necessary to fulfill transactions that you initiate or as demanded by the legal system.
If you have any questions or concerns about our Privacy Notice, please contact us as shown above.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.
Groop Swoop Privacy Notice
By visiting our website you agree to accept the practices described in this Privacy Notice.
Changes to this Privacy Notice, Conditions of Use and Notices:
This Privacy Notice and our Terms of Use will change over time and the use of information, which we gather now, is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on June 12th, 2009. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of the State of California.
Personal Information Collected By Groop Swoop:
Our Internet site uses information that we collect from our visitors to personalize and improve your visit on our website. We may also use this information to improve our marketing and promotional efforts. We gather the following types of information:
Information you give us:
Groop Swoop may collect any information which you enter on our Web site and/or any survey provided to you by Groop Swoop.
Orders:
If you place an order we use a secure order form, which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you. We may also use this information to troubleshoot, resolve disputes or contact you to accomplish any administrative task. Additionally, upon placing an order, you will begin receiving our email newsletter unless you opt-out by pressing a link at the bottom of any newsletter.
Email Newsletter Subscription:
If you request an email newsletter subscription we employ a double opt-in subscription program. Upon registration, you will receive a confirmation email to the email address you gave us with a link contained within it or instructions for completing the subscription process. You will not be fully subscribed to the newsletter until you click through the link in the email we sent you or otherwise follow the instructions contained therein. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us. You may opt-out of the email subscription at any time by pressing the link at the bottom of any newsletter.
Sharing of Information with third-parties:
Orders: We will never share any telephone number(s), e-mail addresses, or credit card information, which you have given us with any marketing partner(s) or any unrelated 3rd party. We share some information with our Affiliated merchants to help them better serve you and track the value of our program. If a 3rd party merchant needs to contact you in regards to a transaction through our Site, we reserve the right to share your personal information with them to do so.
Credit card companies:
When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase.
Link to Third Party Site:
Our Web site may contain certain links to third party sites, such as our vendors. We are not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.
Information about Third Parties:
Groop Swoop may maintain relationships with other websites that operate as its affiliates, however, we have no control over their activities. We will immediately cease doing business with any affiliate that abuses the terms of the affiliate agreement. This includes, but is not limited to: spam, trademark infringement, predatory means of attracting visitors, or unlawful activities. To report abuse by an affiliate, please contact our Affiliate Manager at shown above.
Law Enforcement and Protection of Users:
We will release personally identifiable information to third parties and organizations when we must do so to comply with the law. We will cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of our users, and us or when we believe it is needed for fraud/criminal protection and/ or credit risk reduction.
Business Transfer:
In the unlikely event that our business is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under our control may be one of the transferred assets.
Security:
We employ the latest 256-bit encryption technology in all areas of the site which require you to provide your personal or account information. Your name, your personal information and especially your credit card number are safely stored in our proprietary systems behind our firewall. Once you type your personal information, it is sent instantly, encrypted, directly to our order processing system which is on a server separate from our internet server. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.
Data Tracking
Cookies. To facilitate and customize your experience with the Website, we store cookies on your computer. A cookie is a small text file that is stored on a User's computer for record-keeping purposes which contains information about that User. We use cookies to save you time while using the Website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising Companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only and does not cover the use of cookies by any Advertiser. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.
Other Tracking Devices.
We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.